Know, to finance standards, whether your customer acquisition is creating or destroying value.

A board-grade diagnostic of your customer economics. Before you raise, before you hire, before you sign off next year's budget.

From £1,200 · one-off, with a lower price per re-run · includes your reviewed read
How it works

You do the work. You see a finding. Then you decide.

The intake is yours to complete, and you see a tailored read on your position before you pay. You unlock the finished report, never pay to discover the price.

01

Enter your numbers

A guided intake, built to finance standards: fully-loaded costs, gross margin, a discount rate, retention held separate.

02

See a first finding

A tailored read on where your position sits, specific to your inputs, shown before any payment.

Before the gate
03

Unlock the full report

Pay to receive the complete Capital Efficiency Report: the verdict, the segment detail, and the ranked actions.

Pay to unlock
04

Your read with Alan

A 45-minute read-out of what the numbers mean and where to start. The report is the artefact; the read is the meaning.

The deliverable

A document your board will accept as evidence.

The Capital Efficiency Report is a board-ready, designed document of around ten pages, built to the same standard as our published working papers. It opens with the verdict and the headline numbers, sets out the inputs you supplied, and works through fully-loaded CAC, net CLV, the ratio, payback, and Capital Burn Velocity.

It then breaks the position down by segment, shows where the blended figure was hiding the truth, and closes with the top actions ranked by impact and a method appendix. Alongside it comes your reviewed read: the interpretation, delivered in person.

Read a fully worked specimen
ContentsAround 10 pages
Inside the report
  1. 01Executive summary & the verdict
  2. 02The scorecard & the inputs supplied
  3. 03Fully-loaded CAC and net CLV
  4. 04Ratio, payback & Capital Burn Velocity
  5. 05Segment breakdown & benchmarks
  6. 06Recommendations: where marketing must respond
  7. 07Your reviewed read & method
Tailored to your results. Generated from your diagnostic.
The evidence

A $300M business, every dashboard green.

It was spending $3M a year on paid search. One segment was being won at a CLV:CAC of 0.012:1: roughly $3,000 to acquire a customer worth about $40 in lifetime value. For every dollar spent winning that segment, a little over one cent came back.

The blended numbers hid it. The unit economics question found it, and the reallocation followed. This is the business the method comes from.

Read the case
The killer segmentDocumented
CLV : CAC, one segment
0.012 : 1

~$3,000 spent to win a customer worth ~$40. Found, then fixed.

The diagnostic

The Diagnostic, and your read.

One price, shown upfront, set by your revenue band. Every tier delivers the same board-grade Capital Efficiency Report and your reviewed read with Alan. The depth does not change by tier; the price reflects the size of the business.

Tier 1 · Foundation

For businesses up to £5M in revenue.

£1,200
One-off diagnostic
  • Fully-loaded CLV:CAC, by segment
  • CAC payback and Capital Burn Velocity
  • The blended-versus-true CAC gap
  • Top actions, ranked by impact
  • Your reviewed read with Alan
Start Self-serve checkout. Pay to unlock.
Tier 3 · Scale

For businesses of £25M in revenue and above.

£2,500
One-off diagnostic
  • Fully-loaded CLV:CAC, by segment
  • CAC payback and Capital Burn Velocity
  • The blended-versus-true CAC gap
  • Top actions, ranked by impact
  • Your reviewed read with Alan
Book a qualifying call A short scoping call first, then your payment link.
Additional diagnostics

Re-run the number whenever your board needs it.

No subscription and no cadence to commit to. However many times you re-run the diagnostic, you pay a single price per run, set by your tier.

Tier 1 · Foundation
£720
Per additional run
Tier 2 · Growth
£900
Per additional run
Tier 3 · Scale
£1,500
Per additional run
Delivered, or refunded

The report is delivered to the standard described here, or your fee is refunded. You complete the intake and see a tailored finding before the gate; you pay only to unlock the finished report, never to discover the price.

Tier is set by your business revenue (Foundation up to £5M, Growth £5M to £25M, Scale £25M and above), not the depth of the report. Every engagement produces the same board-grade Capital Efficiency Report and reviewed read. Foundation runs as instant self-serve checkout; Growth and Scale begin with a short qualifying call to confirm data readiness before payment. Additional runs are a single price per run by tier (£720, £900, £1,500), with no subscription.

After the verdict

The Marketing & Capital Plan.

Where the diagnostic finds a problem, this is the fixed-scope engagement that acts on it: built to reduce CAC, lift net CLV, and slow the burn. A fixed price and timeline by tier, scoped at your read-out, with no retainer to sign. Your diagnostic fee is credited in full.

Post-diagnostic onlyThe Plan is a follow-on to the diagnostic. It is scoped to your specific findings and is not sold as a standalone service.
Tier 1 · Foundation
£5,000
Fixed scope · 4 weeks
  • A prioritised plan to reduce CAC and lift net CLV
  • Channel and segment reallocation, by ratio
  • The order of repair, sequenced
  • Board targets and a measurement cadence
Scope the plan Scoped at your read-out.
Tier 3 · Scale
£7,500
Fixed scope · 6 weeks
  • A prioritised plan to reduce CAC and lift net CLV
  • Channel and segment reallocation, by ratio
  • The order of repair, sequenced
  • Board targets and a measurement cadence
  • A working model, by segment and business unit
Scope the plan Scoped at your read-out.
Ongoing leadership

Fractional CMO Leadership

When the plan needs an owner, this is ongoing marketing leadership on a part-time basis: accountable for the ratio, the reallocation, and the reporting your board and investors expect. Scoped by agreement and priced to the mandate, without a long lock-in.

  • Marketing leadership, part-time and senior
  • Owns the ratio and the plan's execution
  • Board and investor-grade reporting
  • Team, budget and agency direction
  • Hiring and capability building
  • Monthly cadence, no long lock-in
By agreement
scoped to your mandate
Monthly cadence · no long lock-in
See it for yourself

The method is on the table.

Nothing here asks for trust on faith. The specimen report, the method, and the working papers are all open to read before you start.

The first question, answered

Know what a customer costs, and what they return.

From £1,200, with your reviewed read included. Or start free with Calibrate, a ten-minute indicative self-assessment.

We use privacy-friendly analytics. No tracking cookies. Privacy