I'm the founder of Why Marketing, a commercial advisory practice focused on B2B unit economics. I work with CFOs, PE partners, and senior marketing leaders on the measurement and governance of customer acquisition economics.
I've spent thirty years in senior commercial and marketing roles across B2B technology, cloud services, and enterprise software. Why Marketing is what I built when I stopped working around the measurement gap and decided to close it, with a methodology that finance and marketing can both stand behind.
Three million dollars a year. The wrong customers. Every dashboard green.
A managed-services business, 2014. The origin of the method.
It crystallised on a single engagement. A $300M managed-services business, spending three million dollars a year on paid search with every dashboard reading green, was quietly acquiring customers worth a fraction of what they cost to win. No one had assembled the numbers that would show it. When I did, the methodology behind Why Marketing was born.
Every CFO I worked with asked a version of the same question: what are we actually getting for the marketing budget? In most businesses, the honest answer was that no one knew, not because the data didn't exist, but because it had never been assembled into the right calculation.
Why Marketing exists to answer that question. The Commercial Logic diagnostic is not a marketing tool. It is a capital return calculation, one that connects acquisition cost to lifetime value with a methodology both functions can stand behind.
Senior marketing leadership across enterprise software, cloud, and industrial technology, in businesses from scale-up to multi-billion-pound enterprise. The Commercial Logic diagnostic is the distillation of what that work kept revealing.
A managed-services business was acquiring the wrong customers at scale. Finding it, and rebuilding the targeting, became the origin of the method.
Reactive activity replaced with clear prioritisation and performance tracking across an international marketing function.
Due diligence and organisational redesign across two enterprises, readying marketing for integration at scale.
Regional marketing aligned to measurable commercial outcomes, contributing to the strongest revenue year on record.
Enterprise software · Cloud & managed services · Industrial software · Logistics
EMEA · APAC · North America
CMO · SVP · VP & Director, Global Marketing
IBM · Sun Microsystems · AVEVA · GreyOrange · Manhattan Associates
Run the ten-minute diagnostic, or get in touch directly. Either way, you'll know where your acquisition economics stand.