I built Why Marketing to answer the question every CFO asks and few can: is your acquisition engine earning its keep? I work with CFOs, PE partners, and senior marketing leaders on the measurement and governance of customer acquisition economics.
Thirty years in senior commercial and marketing roles across B2B technology, cloud services, and enterprise software taught me where the money leaks. Why Marketing is what I built when I stopped working around the measurement gap and closed it instead, with a methodology finance and marketing can both stand behind.
Three million dollars a year. The wrong customers. Every dashboard green.
A managed-services business, 2014. The origin of the method.
It crystallised on one engagement. A $300M managed-services business, spending three million dollars a year on paid search with every dashboard green, was buying customers worth a fraction of what they cost to win. The numbers that would prove it had never been assembled. I assembled them, and the methodology behind Why Marketing was born.
Every CFO I worked with asked the same question: what are we actually getting for the marketing budget? The honest answer was almost always that no one knew. Not because the data didn't exist, but because it had never been pulled into the right calculation.
Why Marketing exists to run that calculation. The Commercial Logic diagnostic is not a marketing tool. It is a capital return calculation that connects acquisition cost to lifetime value, with a methodology both functions can stand behind.
Senior marketing leadership across enterprise software, cloud, and industrial technology, from scale-up to multi-billion-pound enterprise. The Commercial Logic diagnostic is the distillation of what that work kept exposing.
A managed-services business was buying the wrong customers at scale. I found it, rebuilt the targeting, and the method was born.
Reactive activity swapped for clear prioritisation and performance tracking across an international marketing function.
Due diligence and organisational redesign across two enterprises, readying marketing for integration at scale.
Regional marketing tied to measurable commercial outcomes, driving the strongest revenue year on record.
Enterprise software · Cloud & managed services · Industrial software · Logistics
EMEA · APAC · North America
CMO · SVP · VP & Director, Global Marketing
IBM · Sun Microsystems · AVEVA · GreyOrange · Manhattan Associates
Ten minutes, or a call. Either way you leave knowing exactly where your acquisition economics stand.